Commercial HVACSourced
Case Study: How Hurst Mechanical achieved 25% growth in one year with ServiceTrade
Hurst Mechanical Case StudySourced & dated by Case Study Desk
Key results
The challenge
Hurst Mechanical, a commercial and industrial HVAC services company, wanted to expand its preventive maintenance work and shorten the time it took to deliver quotes to customers.
The solution
Hurst Mechanical used ServiceTrade to streamline the scheduling and management of preventive maintenance tasks and to speed up quote creation and delivery.
“It used to take three days to deliver a quote to a customer — but now it takes less than one.”
AHAlex HaanVP of Service, Hurst Mechanical
The results, in context
Hurst Mechanical increased preventive maintenance work volume by 20% and achieved 25% growth in one year. Quote delivery time fell from three days to less than one, and preventive maintenance agreements now make up 40% of the business.
Products used
ServiceTrade Preventive MaintenanceServiceTrade QuotingServiceTrade Scheduling