Case Study: How HotelTonight saves 40 hours a month on bug fixing with Bugsnag
Key results
The challenge
HotelTonight is a mobile-app-only hotel-booking business, so crash rates and any issues in the booking flow directly affect its ability to operate. The team needed a reliable, at-a-glance way to measure application health and enforce an error budget.
The solution
HotelTonight adopted Bugsnag error monitoring and used its stability score as a KPI, maintaining an error budget and using alerts and error reports to prioritize and resolve issues faster.
“The stability score is extremely important at HotelTonight because it is a reliable, at-a-glance metric that immediately tells us the health of the application.”
DSDoug SurianoiOS Manager, HotelTonight
The results, in context
HotelTonight reported saving 40 hours per month finding and fixing bugs, resolving bugs 50-60% faster than before, and saving 10 hours of work each week, while maintaining at least a 1% error budget. The figures are quoted from Bugsnag's published customer story and dated to when sourced, July 31, 2026.