Case Study: Drata reaches 100% forecast accuracy with Clari

Key results

The challenge

Drata stood up a new account management function of 19 people to run renewals and expansion, a motion that had never existed at the company before. Its customer success team lacked the visibility needed to strategize on renewal and expansion rates.

The solution

Drata adopted Clari's Forecast product to give its customer success group visibility into renewal and expansion pipeline and to establish a forecasting cadence across the team.

The results, in context

Drata reached 100% forecast accuracy in week seven of its first fully ramped quarter, with its worst forecast variance at 7%. The company also reported double-digit year-over-year growth in net revenue retention.

Products used