Case Study: Docker automates hundreds of contracts and saves 15+ hours a month with Ironclad
Key results
The challenge
Without a CLM, Docker's sales team used Salesforce CPQ to generate documents, manually removing columns and updating pricing for customers purchasing through cloud marketplaces such as AWS and Azure. Multi-year contracts posed risks when reps forgot correct payment amounts and schedules, and a pricing-model revamp created confusion between old and new SKUs.
The solution
Docker built a LegalOps function on Ironclad CLM, automating multi-year and cloud-marketplace contract edits and adding a workflow that flags order forms on outdated pricing for special approval.
“The thing that made me come back to Ironclad three times was the customer experience.”
BSBecca SochCLM Data and Automation Manager, Docker
The results, in context
Docker reported that hundreds of multi-year and cloud-marketplace contract edits are now automated, saving more than 15 hours per month. The company gained greater insight into its contract portfolio, significantly reducing contract value leakage, and automated flagging of pricing and payment issues significantly reduced legal and financial risk.