Case Study: Denison University spends 30% less time correcting and organizing contracts with Concord
Key results
The challenge
Denison relied on obsolete templates that frequently had to be cleaned up and corrected, then emailed as PDF attachments. Other parties without a scanner resorted to photographing agreements, which did not work well, and admins spent hours each day handling these manual, error-prone steps.
The solution
Denison adopted Concord to work from a single live document and automate contract actions, using templating, drafting and AI-assisted key-term extraction in place of manual correction and reassembly.
“Concord has all the functionality we need, and we're still finding even more ways in which it's useful.”
SSSteve StorckPurchasing Manager, Denison University department of business services
The results, in context
Since adopting Concord, admins at Denison now spend 30 percent less time correcting and organizing contracts. Automated actions replaced blurry document photos, manual reassembly of scanned signature pages, and email attachments to each recipient in the signing queue.