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Urban MobilitySourced

Case Study: Cooltra cut lost receipts by 80% with Pleo

Cooltra Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Cooltra
Industry
Urban Mobility
Challenge
High volume of lost and pending receipts across a large team
Headline result
A Barcelona urban-mobility operator reduced friction and improved expense visibility in under three weeks

Key results

-80%
lost receipts
<10%
receipts pending at month-end
down from over 50%
<3 wks
implementation time

The challenge

Cooltra, a sustainable urban-mobility company in Barcelona with 500-1,000 employees, struggled with lost and missing receipts. More than half of receipts were still pending at month-end, creating friction between teams and weakening reporting quality.

The solution

Cooltra rolled out Pleo cards with automated receipt capture and expense controls, completing implementation in under three weeks to give teams clearer, faster visibility over spend.

With very little time investment, we've achieved great results. Pleo has helped us reduce friction between teams, improve reporting quality, and gain much clearer visibility over our expenses.

FM
Francesc Madurell
CFO, Cooltra

The results, in context

Lost receipts fell by 80%, and receipts still pending at month-end dropped from over 50% to under 10%. Cooltra reported reduced friction between teams and improved reporting quality, achieved with minimal time investment. Figures are quoted from Pleo's published customer story and dated on access.

Products used

Pleo Pleo CardsPleo Pleo Expense Management