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Case Study: Surefoot's mobile cart redesign lifts Smith Optics checkout on Convert

Smith Optics Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Smith Optics
Industry
Retail & eCommerce
Challenge
Mobile cart page drove the biggest checkout drop-off
Headline result
A mobile-specific cart redesign tested with Convert reduced drop-off and increased Smith Optics transactions.

Key results

+8%
visits to checkout
95% statistical significance
+3.4%
transactions
+$1.39
revenue per visitor

The challenge

Data showed the greatest customer drop-off in Smith Optics' mobile checkout occurred on the cart page, where users reported frustration and confusion with the UX and were unsure of the next step.

The solution

Agency Surefoot ran a mobile-specific cart redesign with Convert, moving the login option to the top, enlarging tap targets for editing the cart, and adding a prominent primary checkout CTA.

The test resulted in an 8% lift in visits to checkout at 95% statistical significance, 3.4% lift in transactions and an increase of $1.39 in RPV – not a bad win!

BS
Brian Schmitt
Co-founder, Surefoot

The results, in context

The test delivered an 8% lift in visits to checkout at 95% statistical significance, a 3.4% lift in transactions, and a $1.39 increase in revenue per visitor, alongside reduced user frustration in post-test analysis.

Products used

Convert Convert Experiences