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Case Study: ClickMedia cut annual costs by 25% after switching to Agorapulse

ClickMedia Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
ClickMedia
Industry
Digital & social media marketing agency
Challenge
Find a social tool that eases agency growing pains without a costly, slow migration.
Headline result
25% lower annual social management costs

Key results

25%
Lower annual costs
vs Sprout Social
50+
Clients set up in hours
<1 week
Team fully trained
20 min
Average support response
Enterprise plan

The challenge

ClickMedia, a Brisbane-based digital and social media marketing agency serving over 50 clients, needed a platform that could support its growth. Switching away from an existing tool risked a slow, disruptive migration for the team and its clients.

The solution

ClickMedia migrated from Sprout Social to Agorapulse, onboarding its client roster and training staff on the new platform.

It only took a matter of hours to get 50+ clients set up within Agorapulse. After that, all staff were fully trained and up to scratch using the platform within half a week.

NC
Narissa Chen
Account Manager, ClickMedia

The results, in context

ClickMedia cut its annual social media management costs by 25% after switching to Agorapulse. The team set up more than 50 clients within a matter of hours and had all staff fully trained in under a week, with enterprise support responses averaging around 20 minutes.

Products used

Agorapulse PublishingAgorapulse InboxAgorapulse Reporting