Short-Term Rental ManagementSourced

Case Study: Chaletô scaled from 10 to 300+ properties with Guesty

Chaletô Case StudySourced & dated by Case Study Desk

Key facts · TL;DR

Company

Chaletô

Industry

Short-Term Rental Management

Challenge

Scale a chalet-rental brand quickly while maintaining quality and fast onboarding.

Headline result

+325% YoY revenue growth and 30x portfolio growth

Key results

+325%

YoY revenue growth

30x

Portfolio growth

since joining Guesty

300+

Properties managed

up from 10 in ~2 years

24 hours

New-hire onboarding time

to learn Guesty

The challenge

Chaletô, founded in Quebec, Canada in 2022, began with 10 chalets and aimed to become one of the province's fastest-growing short-term rental brands while maintaining service quality and onboarding new staff quickly.

The solution

Chaletô built its operations on Guesty from day one, using Guesty's automation tools, Owners Portal, ReplyAI, and open API alongside a direct booking engine.

“Every time we grow, Guesty grows with us. It's been a real partnership.”
SS
Samuel Sevigny
Co-founder, Chaletô

The results, in context

According to Guesty's published case study, Chaletô scaled from 10 to more than 300 properties in about two years, representing 30x portfolio growth, and achieved 325% year-over-year revenue growth. Most new hires learn Guesty within 24 hours.

Products used

Guesty Automation ToolsGuesty Open APIGuesty Owners PortalGuesty ReplyAI