Case Study: Capitalia scaled from 60 to 618 luxury properties with Guesty

Key results

The challenge

Capitalia, a luxury short-term rental manager founded in Mexico in 2017, set out to expand a small portfolio of high-end properties while distributing listings across a large number of booking channels. Operating at that scale required consolidated guest-communication and operations tooling.

The solution

Capitalia adopted Guesty in 2022, using its Unified Inbox, ReplyAI, and Damage Protection to centralize guest messaging and protect properties while distributing across more than 50 channels.

The results, in context

According to Guesty's published case study, Capitalia grew from 60 to 618 luxury properties, a 10.3x increase, and reported a 45.3% year-over-year revenue increase while managing distribution across 50+ channels.

Products used