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Case Study: Aircall cuts implementation time 85% and costs 30% by switching to RudderStack

Aircall Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Aircall
Industry
Business Communications Software
Challenge
Replace an expensive prior CDP without a slow, disruptive migration.
Headline result
85% reduced implementation time and a 30-day migration off the prior CDP

Key results

85%
reduced implementation time
30%
cost reduction
30 days
migration off prior CDP
2 mo to 1 wk
event implementation time

The challenge

Aircall, a cloud-based business communications platform, was running on a prior customer data platform that was costly and slow to implement new tracking. The team wanted a more cost-effective tool that could be adopted without a lengthy migration.

The solution

Aircall migrated to RudderStack, which offered easier setup and lower cost. The migration from the prior CDP was completed in 30 days, with only about three days of actual working time.

Migrating to RudderStack was a no-brainer. We found it to be the better tool, it was cheaper, and the migration was so easy.

LH
Louis Herr-Fender
Team Manager, Product Data Analytics, Aircall

The results, in context

Aircall reported an 85% reduction in implementation time and a 30% reduction in costs. Event implementation time dropped from two months to one week, and the full migration was completed in 30 days.

Products used

RudderStack RudderStack Event Stream