Case Study: ITRS reached a 95% training completion rate driving OKR adoption with Absorb LMS

Key results

The challenge

ITRS, an IT observability company, shifted its goal-setting from traditional approaches to an OKR (Objectives and Key Results) framework. It needed to drive that cultural change across a geographically dispersed workforce through its previously underused LMS.

The solution

ITRS used Absorb LMS with Single Sign-On, Instructor-Led Courses, and bespoke eLearning content, alongside Absorb Amplify and Absorb Engage, to embed OKR education into onboarding and ongoing employee development.

The results, in context

ITRS achieved a 95% completion rate for its OKR training, with over 95% of employees holding active, business-aligned goals. It delivered nearly 30 live workshops worldwide through a blended learning model and reduced costs by avoiding external consultants.

Products used