Industry
Surveys: sourced results
Vendors and case studies with documented, sourced customer outcomes in Surveys.
Companies
Alchemer
Sourced4 documented Alchemer case studies — results include a Grocery Outlet app rating rising from 1.6 to 4.8 stars and a 60+ point sentiment-score increase at Malwarebytes.
1.6 → 4.8★
Grocery Outlet app store rating
Surveys
4 studies
SurveyMonkey
SourcedSurveyMonkey customers report large gains in retention, response quality, and NPS
500%
Employee retention increase (YES Communities)
Surveys
3 studies
SurveySparrow
SourcedConversational surveys that lift response and completion rates
+700%
annual feedback responses (Marshalls)
Surveys
3 studies