Industry
Customer Service: sourced results
Vendors and case studies with documented, sourced customer outcomes in Customer Service.
Companies
Dixa
SourcedChannel consolidation on one screen that lifts productivity, response speed, and retention
+87%
more calls answered (Royal Design)
Customer Service
4 studies
Gladly
SourcedCustomer service platform with documented AI resolution and onboarding gains
68%
AI resolution rate (The Black Tux)
Customer Service
3 studies
Intercom
Sourced3 documented Intercom studies, from $569K saved annually to a 71% Fin resolution rate.
71%
Fin resolution rate (Vanta)
Customer Service
3 studies
MaestroQA
SourcedCustomer support QA platform with documented CSAT and grading-efficiency gains
96%
CSAT (Freshly)
Customer Service
4 studies
Richpanel
SourcedSourced revenue lift and support automation across Richpanel customers
$2.1M
Support-driven revenue (Ridge)
Customer Service
5 studies
Tidio
SourcedTidio and its Lyro AI agent delivering measured resolution, response-time, and lead-generation gains
89%
AI resolution rate, Axioma UK (Lyro)
Customer Service
5 studies