Industry
Customer Experience: sourced results
Vendors and case studies with documented, sourced customer outcomes in Customer Experience.
Companies
AskNicely
Sourced6 documented AskNicely case studies — results include a $1.2M deal recovered from a detractor (Century Fire), 5-star ratings from 94% of customers (Saatva), and an average NPS of 80 (Big Blue Bug Solutions).
$1.2M
Deal recovered (Century Fire)
Customer Experience
6 studies
InMoment
Sourced8 documented InMoment studies, from a $53.7M CX revenue opportunity to a 92% rise in Google Maps navigation clicks.
$53.7M
CX revenue opportunity
Customer Experience
8 studies
Maven AGI
Sourced12 documented Maven AGI studies, from 95% CSAT to a 500% higher ticket resolution rate.
95%
top CSAT (Rho)
Customer Experience
12 studies