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CPaaS: sourced results

Vendors and case studies with documented, sourced customer outcomes in CPaaS.

Companies

Bandwidth logoBandwidth
Sourced

Enterprises cut telecom costs and scale global reach on Bandwidth's communications APIs

45%
Cost savings from consolidation (Bookline)
CPaaS
5 studies
Infobip logoInfobip
Sourced

Documented conversion, ROI, and engagement gains across WhatsApp and omnichannel journeys

300x
Best documented campaign ROI
CPaaS
5 studies
Plivo logoPlivo
Sourced

Voice AI platforms scale on Plivo: Ringg AI grew 20x in a year and Firstwork reached 20,000 calls a minute

20x
Customer growth in a year (Ringg AI)
CPaaS
3 studies
Sinch logoSinch
Sourced

Brands lift messaging engagement and conversions with Sinch RCS, SMS and chatbots

4.7x
Higher engagement than email (Nissan)
CPaaS
5 studies
Telnyx logoTelnyx
Sourced

Customers cut communications costs and scale AI voice on a carrier-owned network

40%
Lower communications spend (Scorpa Co)
CPaaS
2 studies