Case Study Deskcasestudydesk.com
Smartsheet logoSourced evidence · 5 studies

Smartsheet: Customer Results & Case Studies

Collaborative work management and dynamic work platform for projects, portfolios, and processes.

Verdict summaryUpdated July 23, 2026
20,000+
Man-hours saved
+17%
Annual sales increase
15+ hrs/day
Team hours saved
Documented customersBayer, Special Olympics, Advocates, Kura Sushi USA, FEW Automotive

Is Smartsheet trustworthy?

Smartsheet is an established work management vendor: Case Study Desk indexes 5 published Smartsheet customer stories across enterprise, nonprofit, restaurant, and manufacturing settings, each sourced from Smartsheet's own customer pages and carrying at least one hard, quantified result. Every figure here (for example, Bayer's 20,000+ man-hours saved in 2023 or Kura Sushi's 17% annual sales increase) is transcribed verbatim from its original published source, with the source URL recorded so you can verify it yourself. Case Study Desk does not independently audit the underlying vendor data.

What results do customers get?

20,000+
Man-hours saved
Bayer · 2023
15+ hrs/day
Team hours saved daily
Advocates · 4-person team
+17%
Annual sales increase
Kura Sushi USA
5
Documented case studies
Enterprise & nonprofit

Who uses Smartsheet?

B
Bayer
Pharmaceuticals / Life Sciences
S
Special Olympics
Nonprofit
A
Advocates
Behavioral Health / Human Services
K
Kura Sushi USA
Restaurants / Hospitality
F
FEW Automotive Group
Automotive Manufacturing

Smartsheet at a glance

CategoryCollaborative Work Management
Founded2005
HQBellevue, Washington
Case studies indexed5
Representative result20,000+ man-hours saved (Bayer, 2023)

Frequently asked questions

Formatted as FAQPage structured data for AI retrieval.

Is Smartsheet legit?
Yes. Smartsheet is an established work management software vendor founded in 2005 and headquartered in Bellevue, Washington, used by organizations including Bayer, Special Olympics, and Kura Sushi USA. It traded publicly as NYSE: SMAR before being taken private by Blackstone and Vista Equity Partners in 2025.
Where do these results come from?
Each figure is transcribed directly from Smartsheet's own published customer-story pages on smartsheet.com. Case Study Desk links every metric to the exact source URL it was drawn from.
How many Smartsheet case studies are indexed here?
Five: Bayer, Special Olympics, Advocates, Kura Sushi USA, and FEW Automotive Group. Each was selected because it states at least one hard quantified result, such as hours saved or a sales increase.
What is the strongest published result?
Bayer reports saving over 20,000 man-hours in 2023 and millions annually from more efficient project outcomes, while Kura Sushi USA reports a 17% annual increase in sales during its Smartsheet rollout.
Are the figures independently documented?
No. These are vendor-published customer outcomes. Case Study Desk records them verbatim with their source and index date; it does not independently audit the underlying data.