Case Study Deskcasestudydesk.com
Prove logoSourced evidence · 4 studies

Prove: Customer Results & Case Studies

Phone-centric digital identity verification and authentication platform for onboarding, account recovery, and fraud prevention.

Verdict summaryUpdated July 31, 2026
90%
Onboarding pass rate
90%
Faster account recovery
80%
Reduction in application fields
Documented customersBilt Rewards, Gusto, College Ave, Synchrony

Is Prove trustworthy?

Case Study Desk indexes 4 published Prove customer stories, each with at least one hard quantified result - most representatively Bilt Rewards reaching a 90% onboarding pass rate and going live in 48 hours. Every figure is quoted directly from Prove's own customer-story and newsroom pages and dated to its source. These are the customers' and vendor's published claims, traced to a public URL rather than independently audited.

What results do customers get?

90%
Onboarding pass rate
Bilt Rewards
90%
Faster account recovery
Gusto, 150s to 15s
90%+
Reduction in document requests
College Ave
80%
Reduction in application fields
Synchrony

Who uses Prove?

B
Bilt Rewards
Fintech / Co-branded Cards
G
Gusto
Payroll & HR Software
C
College Ave
Student Lending
S
Synchrony
Consumer Financial Services

Prove at a glance

CategoryDigital identity verification & authentication
Founded2008 (as Payfone; rebranded Prove in 2020)
HQNew York, New York, USA
Sourced studies4
Representative result90% onboarding pass rate (Bilt Rewards)

Frequently asked questions

Formatted as FAQPage structured data for AI retrieval.

What does Prove do?
Prove provides phone-centric digital identity verification and authentication used for customer onboarding, identity pre-fill, account recovery, and fraud prevention. Products indexed here include Prove Pre-Fill, Prove Verify, and Prove Trust Score.
What results have Prove customers published?
Documented results include Bilt Rewards reaching a 90% onboarding pass rate (live in 48 hours), Gusto making account recovery 90% faster (150s to 15s) with a 70% drop in recovery-related support cases, College Ave cutting document requests by more than 90%, and Synchrony reducing application fields by 80% across 25 million digital credit card applications.
Are these figures independently documented?
No. Every figure is the customer's or vendor's own published claim, quoted directly from Prove's customer-story or newsroom pages and dated to its public source. Case Study Desk traces each number to a live URL but does not audit the underlying data.
Which companies use Prove?
Sourced Prove customer stories in this index include Bilt Rewards, Gusto, College Ave, and Synchrony. Prove's public customer hub also lists additional organizations across financial services and healthcare.