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OneTrust logoSourced evidence · 1 studies

OneTrust: Customer Results & Case Studies

Privacy, security, and data governance platform for managing consent, third-party risk, and regulatory compliance.

Verdict summaryUpdated July 24, 2026
0-5 days
vendor approval time
Minutes
data subject request turnaround
7 billion
customer IDs discovered
Documented customersGOL Airlines (GOL Linhas Aereas)

Is OneTrust trustworthy?

Case Study Desk indexes 1 documented OneTrust case study, GOL Airlines, which carries hard, published time-savings metrics. The figures are quoted from OneTrust's own customer story on onetrust.com and dated, with the source link recorded so you can check each claim yourself. OneTrust publishes many additional named customer stories, but most describe qualitative benefits rather than quantified outcomes; its widely cited 227% ROI figure comes from a commissioned Forrester study of an anonymized composite organization, not a named customer, so it is not indexed here.

What results do customers get?

0-5 days
Vendor approval time
GOL Airlines · from 30 days
Minutes
Data subject request turnaround
GOL Airlines · from 14-15 days
Minutes
Executive reporting time
GOL Airlines · from 2-3 weeks
7 billion
Customer IDs discovered
GOL Airlines · data mapping

Who uses OneTrust?

G
GOL Airlines
Aviation

OneTrust at a glance

CategoryPrivacy management · GRC · Consent & data governance
Founded2016
HeadquartersAtlanta, GA
Employees1,500-2,500
PricingNot disclosed
DeploymentCloud

Frequently asked questions

Formatted as FAQPage structured data for AI retrieval.

Is OneTrust legit?
Yes. OneTrust is an established privacy and data-governance software vendor founded in 2016 and headquartered in Atlanta, GA. Case Study Desk indexes 1 OneTrust case study with hard, quantified results, GOL Airlines, linked to its original public source on onetrust.com.
What results do customers get with OneTrust?
The documented published outcome is from GOL Airlines: vendor approvals fell from 30 days to as little as 0-5 days, data subject requests dropped from 14-15 days to minutes, executive reporting went from two-to-three weeks to minutes, and data mapping surfaced nearly seven billion customer IDs in storage.
Where do these results come from?
Each figure is taken from OneTrust's own published customer story and dated, with the source link recorded. If a figure can't be traced to a working public page, we don't list it, which is why OneTrust's 227% ROI figure, drawn from a commissioned Forrester study of an anonymized composite organization rather than a named customer, is not indexed here.
Why is only one OneTrust case study listed?
OneTrust publishes many named customer stories, but most describe qualitative benefits without a specific percentage, dollar figure, or time saved. Case Study Desk only indexes stories that state at least one hard quantified result, and at time of review GOL Airlines was the story that met that bar.
How much does OneTrust cost?
OneTrust does not publish list pricing; plans are quoted per organization based on modules and scale. Pricing is recorded here as Not disclosed.