RetailSourced
Case Study: How Zenni Optical Uses the EasyPost Shipping API to Centralize Data and Scale
Zenni Optical Case StudySourced & dated by Case Study Desk
Key results
The challenge
Zenni Optical, an online eyewear retailer, experienced shipping-system downtime an estimated 2-3 times a year. The case study estimates each instance idled staff for roughly 12 hours across 30 employees, an approximate $5,400 loss per event.
The solution
Zenni Optical adopted the EasyPost shipping API to centralize shipping data and enable real-time tracking, prioritizing uptime and responsiveness.
“Uptime is critical; EasyPost is pretty responsive and a better option than the one they used.”
SGSimon GohDirector of Distribution and Facilities, Zenni Optical
The results, in context
The case study reports 2 hours saved per shift each day and approximately $5,400 saved annually in estimated downtime costs, along with real-time tracking. Zenni Optical has been a customer since 2019.
Products used
EasyPost Shipping APIEasyPost Tracking API