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Junk RemovalSourced

Case Study: G.I. Junk grew customer reviews 473% using Workiz with NiceJob

G.I. Junk Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
G.I. Junk
Industry
Junk Removal
Challenge
Building a lasting reputation across locations
Headline result
473% review growth

Key results

141
Reviews in first two weeks
Across 3 locations, via NiceJob
473%
Gain over existing reviews

The challenge

G.I. Junk, a veteran-owned junk removal company operating three locations, wanted to build a durable reputation and a steady flow of customer reviews to support long-term growth beyond the founders' own hands-on work.

The solution

The company connected the NiceJob reputation-marketing tool to its Workiz account so review requests were sent automatically when a job was marked complete, and used Workiz reporting to track return on ad campaigns.

Workiz was one of the really foundational steps for us and building the actual business that hopefully can survive.

JC
Jennifer Calhoun
Co-Owner, G.I. Junk

The results, in context

In the first two weeks after connecting NiceJob with Workiz, G.I. Junk generated 141 reviews across its three locations, a 473% gain over its existing review count. The integration also improved the team's ability to track ROI by ad campaign.

Products used

Workiz Workiz Scheduling & DispatchWorkiz Workiz ReportingWorkiz NiceJob integration