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Enterprise Automation SoftwareSourced

Case Study: Workato increases expansion opportunities 68% with Outreach

Workato Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Workato
Industry
Enterprise Automation Software
Challenge
Balancing personalization with rapid scale
Headline result
+68% expansion opportunities

Key results

+68%
Expansion opportunities
Quarter over quarter
+50%
Revenue-goal overachievement
Expected, full year

The challenge

As Workato expanded rapidly into new markets and engaged new personas, the team needed to balance personalization with scale. It lacked a standardized way to test and measure messaging effectiveness across a fast-growing sales organization.

The solution

Workato used Outreach to A/B test targeted persona messaging, surface data-driven insight into buyer sentiment, and let reps maintain personalization while delivering consistent brand messaging.

We're growing so fast, one of our challenges is being able to find the balance between personalization and scale.

CT
Cody Tse
Director of Sales Development, Workato

The results, in context

Workato increased expansion opportunities 68% quarter over quarter with Outreach. With a more confident sales team, the RevOps team expects to beat its annual revenue goal by 50%.

Products used

Outreach SequencesOutreach A/B testing