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Case Study: How Whatfix Tripled Test Coverage and Freed Its Team From Infra Upkeep

Whatfix Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Whatfix
Industry
SaaS
Challenge
Unstable in-house infra slowed releases
Headline result
Whatfix cut deployment time 70% (20h to 3h) and tripled test coverage on LambdaTest's cloud

Key results

70%
Decrease in deployment time
20 hours to 3 hours
3X
Increase in test coverage
1,000+
New test cases added
in six months

The challenge

Whatfix built its testing infrastructure in-house but faced stability, monitoring, and maintenance issues that slowed execution times. The team wanted faster release cycles, more parallel tests, and greater stability.

The solution

Whatfix adopted LambdaTest's web automation on desktop, running tests in parallel across multiple environments on stable cloud infrastructure.

LambdaTest (now TestMuAI) has helped Whatfix to use the stable automation infrastructure, reduce the automation execution time, and run automation in parallel on multiple environments

MK
Mahesh Kumar K.C
Senior Engineering Manager, Whatfix

The results, in context

Whatfix reports a 70% decrease in deployment time (from about 20 hours to 3 hours), a 3x increase in test coverage, and over 1,000 new test cases added within six months. Figures are quoted from LambdaTest's published Whatfix story and dated to indexing.

Products used

LambdaTest Web Automation Cloud