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Case Study: Elastic saves 750 days of analyst time a year with Tines

Elastic Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Elastic
Industry
Software & Technology (Search & Security)
Challenge
Scaling alert investigation and triage
Headline result
750 days of analyst time saved per year

Key results

750 days
Analyst time saved per year
49
Workflows deployed
In 12 months
93 days
Work processed in one week
Alert-investigation workflow

The challenge

Elastic's security team needed to automate alert investigation and triage in a way that both coders and non-coders could build and maintain, while working through a large backlog of automation candidates.

The solution

Elastic built workflows in Tines for alert investigation, triage, and case management, integrating Slack, GitHub, and its SIEM.

Tines is doing the work of at least 3 FTEs and most importantly is allowing us to be more thorough in the work that we do.

DG
Daniel Gallagher
Security Automation Engineer, Elastic

The results, in context

Elastic reported saving over 750 days of analyst time in a 12-month period, having deployed 49 workflows. A single alert-investigation workflow processed the equivalent of 93 days of work in one week.

Products used

Tines Tines Stories (workflows)