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Open banking / fintech paymentsSourced

Case Study: How TrueLayer drives engineering effectiveness at every level of the organization

TrueLayer Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
TrueLayer
Industry
Open banking / fintech payments
Challenge
Needed trustworthy productivity data and engineering-investment visibility.
Headline result
81% adoption within three months

Key results

81%
Adoption in three months
Engineering org fully onboarded
↓18%
Cycle time
First three months
↓30%
Time to first review
First three months
69%
Rated experience good or excellent
After first quarter

The challenge

TrueLayer's product engineering organization wanted to introduce more structure as it scaled and needed trustworthy productivity data after abandoning a previous tool that offered little transparency into how metrics were calculated. Leadership also wanted to understand the cost of keeping the lights on and the return on engineering investment.

The solution

TrueLayer adopted Swarmia to empower teams and surface engineering investment. Teams used the investment balance view, initiatives, working agreements, and Slack notifications, rolling the tool out across the product engineering organization.

I immediately liked what I saw. Swarmia aligns with our way of thinking about the importance of empowering teams and checks all the boxes I have for a tool like this.

MR
Maryanna Rayko
VP of Engineering at TrueLayer

The results, in context

Within the first three months, 81% of the engineering organization was fully onboarded, and 69% of users rated their experience good or excellent after the first quarter. Teams cut cycle times by 18%, reduced time to first review by 30%, and improved their code review rate by 2%.

Products used

Swarmia Investment balanceSwarmia Working agreementsSwarmia InitiativesSwarmia Slack notifications