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Software — Enterprise open sourceSourced

Case Study: How SUSE launched marketing campaigns 60% faster with Airtable

SUSE Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
SUSE
Industry
Software — Enterprise open source
Challenge
Campaign ops relied on disconnected tools and IT.
Headline result
60% faster campaign launches and a 100% reduction in creation SLA

Key results

60%
Faster campaign launches
Automated workflows
100%
Reduction in campaign creation SLA
Instant launches, no delays
Days to minutes
Quality-lead campaign delivery

The challenge

SUSE, an enterprise open-source software company, ran marketing campaigns across disconnected systems, spreadsheets, and manual processes. The setup produced inefficiencies and errors and left the team dependent on IT to govern campaign workflows.

The solution

SUSE centralized campaign management in Airtable, automated workflows, validated lead data with scripting, and connected the platform to Salesforce and Marketo. This let the marketing team operate independently of IT.

Airtable has completely transformed how we manage our campaigns. It's not just a tool for project management, it's become the backbone of our marketing operations.

CS
Cynthia Sanchez
Senior Technical Project Manager, SUSE

The results, in context

Campaign launches became 60% faster and the campaign-creation SLA was reduced by 100%, enabling instant launches with no delays. Campaign delivery for quality leads accelerated from days to minutes.

Products used

Airtable AirtableAirtable AutomationsAirtable Salesforce integrationAirtable Marketo integration