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Case Study: Superside drives 8x click-through rates with Vidyard video

Superside Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Superside
Industry
Design Services
Challenge
Superside's ABM team wanted to stand out and offer value early in cold outreach to enterprise accounts.
Headline result
Personalized Vidyard video drove an 8x click-through and 4x reply-rate improvement for Superside's ABM outreach

Key results

8x
Click-through rate improvement
2.5% to 17% CTR
4x
Reply rate improvement
1.5% to 6% reply rate
50%
New ABM opportunities began with video
prior three months

The challenge

Superside, a subscription-based design services company serving scale-ups and enterprise brands, wanted its ABM team to position itself as helpful and stand out in outreach to target accounts. Text-only email and LinkedIn outreach limited engagement.

The solution

Superside integrated personalized video, created with Vidyard and the Chrome extension, into its ABM outreach emails and event invitations to open with value and capture attention.

We're seeing success with personalized video. It's becoming more and more a part of our workflow.

MD
Miles DePaul
Demand Generation & ABM Lead, Superside

The results, in context

Personalized video integrated into Superside's ABM outreach drove an 8x improvement in click-through rates (from 2.5% to 17%) and a 4x improvement in reply rates (from 1.5% to 6%). Over the prior three months, 50% of opportunities generated by the ABM team began with a video message.

Products used

Vidyard Vidyard Video MessagesVidyard Chrome Extension