Case Study: SproutLoud cuts contract creation and send time by at least 50% with PandaDoc
Key results
The challenge
SproutLoud managed contracts, eSignatures, and customers across multiple apps — EchoSign, MS Office, Sugar CRM, and Zendesk — that didn't integrate well. The manual work between platforms risked errors and added time to preparing each contract.
The solution
SproutLoud chose PandaDoc for its Zendesk integration, letting the team manage all contracts inside Zendesk where they spend most of their time. They built reusable contract templates and could review, approve, sign, and track documents within Zendesk.
“We've seen at least a 50% reduction in time to create and send out contracts. The PandaDoc team has been great to work with and we couldn't be happier with our decision.”
BMBrian MinickOperations Manager, SproutLoud
The results, in context
SproutLoud reports at least a 50% reduction in the time to create and send out contracts after consolidating the workflow into PandaDoc and Zendesk.