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Case Study: The Skin Agency streamlined operations and grew online bookings with Boulevard

The Skin Agency Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
The Skin Agency
Industry
Medical Spa
Challenge
An elite LA medspa was struggling with multiple disjointed systems.
Headline result
The Skin Agency reported a 10% increase in online bookings and eliminated no-shows for over a year after adopting Boulevard in 2022.

Key results

10%
Increase in online bookings
since adopting Boulevard in 2022
0
No-shows
eliminated for over a year

The challenge

The Skin Agency, an elite medspa in Los Angeles, faced challenges with multiple disjointed systems. Owner Romina Vardanyan sought a solution that streamlined processes.

The solution

The Skin Agency integrated Boulevard's all-in-one platform in 2022. The platform enabled quicker confirmations, reduced paperwork, and improved multitasking so staff could focus on delivering service.

The results, in context

Since adopting Boulevard in 2022, The Skin Agency reported a 10% increase in online bookings and eliminated no-shows for over a year.

Products used

Boulevard Boulevard business management platform