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Manufacturing — Motion technologySourced

Case Study: How Schaeffler halved content request age with Airtable

Schaeffler Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Schaeffler
Industry
Manufacturing — Motion technology
Challenge
Content operations split across six tools in 50+ countries.
Headline result
Content request age halved, with designer assignment under a minute

Key results

50%
Reduction in content request age
Content request age halved
<1 min
Designer task assignment time
AI matches requests to designers
6 to 1
Legacy tools consolidated
Six systems unified into one
50+
Countries served
Hundreds of users worldwide

The challenge

Schaeffler, a global motion-technology manufacturer, ran its marketing content operations across six separate systems for intake, project management, and capacity planning. The fragmentation created manual work, inconsistency, and limited visibility into content activity spanning more than 50 countries.

The solution

Schaeffler consolidated the six legacy tools into a single Airtable system using a parent-child app structure that preserved local team autonomy while feeding structured data to a global view. AI agents matched incoming requests to designers based on skillset and availability.

With Airtable, we can consolidate all marketing activities into one system and optimize workflows across departments.

JS
Jan Sassmannshausen
Head of Content Strategy, Schaeffler Group

The results, in context

The company halved the age of open content requests and reduced designer task assignment to less than a minute. Six legacy tools were unified into one system supporting hundreds of users across more than 50 countries.

Products used

Airtable AirtableAirtable Airtable AIAirtable AutomationsAirtable Interfaces