Case Study: RSA case study
Key results
The challenge
RSA, a multinational insurance group serving 17 million customers across more than 140 countries, faced low uptake of its learning licenses and a fragmented set of content suppliers. The talent team needed to fill gaps in its learning curriculum while cutting cost and complexity.
The solution
RSA consolidated its learning content and deployed Cornerstone to deliver bite-sized, mobile-friendly learning aligned to how its people wanted to learn.
“We knew what gaps we needed to fill in our learning curriculum and needed to not only fill these, but also cut the costs and complexity.”
GPGloria PakravanGlobal Talent Technologies Manager, RSA
The results, in context
Learning license usage rose from 30% to 100%, and the company consolidated learning content vendors from 12 to 3. About 40% of online book usage occurred on mobile devices. Figures are quoted from Cornerstone's published customer story and dated to that source.