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Case Study: Cybereason MDR cuts Olist's triage and remediation time from 24+ hours to under 30 minutes

Olist Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Olist
Industry
E-commerce
Challenge
Alert overload and slow incident response
Headline result
Triage and remediation cut from 24+ hours to under 30 minutes

Key results

<30 min
Triage & remediation time
Down from more than 24 hours
40,000+
Monthly alerts
Volume before Cybereason MDR

The challenge

Olist, a fast-growing Brazilian e-commerce marketplace integrator with more than 1,100 employees and 2,100 endpoints, struggled to gain visibility into its attack surface and suffered from alert overload. Its security team was overwhelmed by more than 40,000 alerts per month and lacked the staff to investigate and respond to incidents promptly, with analysts taking more than 24 hours to investigate and remediate an incident.

The solution

Olist deployed Cybereason Managed Detection and Response (MDR) with Predictive Ransomware Protection to prioritize alerts and offload triage to the Cybereason team.

The results, in context

With Cybereason MDR, Olist shortened its triage and remediation times from more than 24 hours to less than 30 minutes. The team gained visibility across its endpoints and was able to prioritize the alerts that mattered from a monthly volume exceeding 40,000.

Products used

Cybereason Cybereason MDRCybereason Predictive Ransomware Protection