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Business travel & expense managementSourced

Case Study: Navan localized its product across 9 languages in 5 months with Lokalise

Navan Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Navan
Industry
Business travel & expense management
Challenge
Slow, developer-dependent translation across a growing product
Headline result
Navan cut translation turnaround by up to 93% and fully localized its product across 9 languages in 5 months

Key results

93%
Faster translation turnaround
vs. 3–4 weeks previously
100%
Product localized
across 9 languages in 5 months
90%
Fewer untranslated-content tickets
75%
Fewer localization queries to developers

The challenge

Navan, a business travel and expense management company, needed to localize a fast-growing product for international users. Translation turnaround took three to four weeks, untranslated content generated support tickets, and localization questions pulled developers away from product work.

The solution

Navan adopted Lokalise as its translation management system, centralizing strings and automating the localization workflow across nine languages.

You really notice how involved the customer support team and our CSM are. They're super helpful and very knowledgeable as well.

PFQ
Paula Fernández Quesada
Manager, Product Localization at Navan

The results, in context

According to Lokalise's published customer story, Navan cut translation turnaround by up to 93% (to about two working days), achieved full product localization across nine languages within five months, reduced untranslated-content tickets by 90%, and cut localization queries routed to developers by 75%.

Products used

Lokalise Lokalise