Case Study: Millennium Hotels cuts invoice cycles by 80% with Volopay

Key results

The challenge

Millennium Hotels and Resorts, a global hospitality group operating over 145 hotels, processed utility and vendor bills manually, causing late payments and penalties. The group lacked spend visibility across properties and faced vendor payment delays and FX leakage on cross-border payments.

The solution

The group deployed Volopay for procure-to-pay automation, OCR-based accounts payable, virtual cards, and a unified spend dashboard across its properties.

The results, in context

Millennium Hotels reported an 80% reduction in invoice cycles through P2P automation and 70% faster audit prep with over 99% compliance accuracy. Vendor payments dropped to 2 days from 15, and Group CFOs saved 20+ hours monthly by eliminating manual consolidation.

Products used