Personal InjurySourced
Case Study: Levinson & Stefani cuts manual intake 75% with Lawmatics
Levinson & Stefani Case StudySourced & dated by Case Study Desk
Key results
The challenge
Levinson & Stefani, a Chicago personal injury firm handling auto and trucking cases, relied on manual steps to respond to new leads. The firm wanted immediate, consistent responses without depending on someone remembering to act.
The solution
The firm automated its intake process with Lawmatics so that responses fire consistently, bringing the majority of intake under automation and using data to guide changes.
“We've nearly doubled the number of cases coming from non-referral sources and we've been able to handle that growth without adding intake staff.”
JSJay StefaniManaging Partner, Levinson & Stefani
The results, in context
Lawmatics reports a 75% reduction in manual intake tasks, with 80% of the intake process now automated. The firm also documents 2x growth in non-referral case volume handled without adding intake staff.
Products used
Lawmatics Lawmatics