Family LawSourced
Case Study: Michigan family law firm boosts client retainment 25% with Lawmatics
Kraayeveld Law Offices Case StudySourced & dated by Case Study Desk
Key results
The challenge
Kraayeveld Law Offices, a Grand Rapids, Michigan family law firm, wanted to follow up diligently with every prospective client without expanding its team. Consistent outreach across prospects was difficult to sustain manually.
The solution
The firm used automated emails and SMS in Lawmatics to follow up consistently with prospective clients, extending its reach without adding headcount.
“Lawmatics allows us to go the extra mile without hiring more people.”
CKCorinne Kraayeveld-VerwijsPractice Manager, Kraayeveld Law Offices
The results, in context
Lawmatics reports a 25% increase in Kraayeveld's client retainment rate and a 20% revenue increase. The firm also documents 4-5 hours saved per week on client intake.
Products used
Lawmatics Lawmatics