Supply chain softwareSourced
Case Study: Kaleris improves PR cycle time 21% and MTTR 19% with Jellyfish
Kaleris Case StudySourced & dated by Case Study Desk
Key results
The challenge
Kaleris, with an engineering team of 600+ across a 1,000-person company, needed to identify where teams were trying to do too many things in parallel and to corroborate subjective survey feedback with objective delivery data.
The solution
Kaleris used Jellyfish DevOps metrics alongside developer surveys to inform prioritization decisions.
“We're getting subjective information from the surveys and corroborating it with objective information in Jellyfish. This has had a positive impact on teams and morale.”
MRMichael RobinsonVP of Technology and Architecture, Kaleris
The results, in context
Kaleris reported a 21% improvement in pull-request cycle time and a 19% improvement in mean time to resolution, while combining survey feedback with objective delivery data to guide prioritization.
Products used
Jellyfish DevOps MetricsJellyfish Developer Experience