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Case Study: JustAnswer saves 320 hours of tooling work with Bigeye

JustAnswer Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
JustAnswer
Industry
Online Expert Q&A
Challenge
Building and maintaining in-house data monitoring
Headline result
JustAnswer saved 320 hours building monitoring tools and 100 hours a month while empowering 40+ business users

Key results

320 hrs
Saved in monitoring tool development and maintenance
100 hrs
Saved per month on data quality
40+
Business users empowered to monitor data

The challenge

JustAnswer, an online platform connecting people with experts, needed reliable monitoring of its testing and experimentation data. Building and maintaining an in-house quality monitoring tool would have required substantial engineering time.

The solution

JustAnswer adopted Bigeye so business users could monitor their own data quality directly, removing the need to develop and maintain a custom monitoring tool.

Bigeye's robust, easy-to-use platform allows us to empower over 40 business users to monitor their testing data and eliminate the need to develop their own quality monitoring.

VP
Volodymyr Perepelytsa
Senior Project Manager, JustAnswer

The results, in context

Bigeye saved an estimated 320 hours in development and maintenance of a monitoring tool and cut 100 hours per month of data quality work, while empowering over 40 business users to monitor their testing data.

Products used

Bigeye Bigeye Data Observability