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Case Study: How Productboard Increased Data Team Productivity by 80% with Select Star

Productboard Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Productboard
Industry
B2B SaaS
Challenge
A five-person team fielded 30-50 weekly data questions across 3,000+ tables
Headline result
After deploying Select Star's automated catalog across a 3,000+ table warehouse, Productboard's engineering team recovered an estimated 80% of the time it spent answering ad-hoc data questions.

Key results

80%
More time recovered for the data team
Engineering team's own estimate
2x
Faster data-analyst onboarding
~10/wk
Weekly data questions, down from 30-50
Slack requests to the data team

The challenge

Productboard's data engineering team lacked centralized data discovery as data spread across departments. With more than 3,000 tables in the warehouse, users could not locate the fields they needed, and the five-person engineering team fielded 30-50 data questions each week in Slack. New data analysts took two to three months to onboard.

The solution

Productboard implemented Select Star's automated data catalog, integrated with Snowflake, Looker, and dbt, to enable self-service discovery and automatically document column-level lineage.

Select Star was one step ahead in all the important categories.

AT
Adrian Toman
Engineering Manager, Productboard

The results, in context

Weekly data questions dropped from 30-50 to roughly 10, and the engineering team estimated recovering about 80% more time for higher-priority work. Select Star also accelerated data-analyst onboarding, which the company reports as roughly 2x faster.

Products used

Select Star Select StarSelect Star Automated Data CatalogSelect Star Column-Level Lineage