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Case Study: Goettl cuts accident rate 73% with Samsara

Goettl Home Services Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Goettl Home Services
Industry
Field Services
Challenge
High accident rate and asset visibility gaps across a growing fleet
Headline result
Residential HVAC and plumbing firm reduces accident rate by 73%

Key results

73%
reduction in accident rate
$160,000+
worth of equipment tracked
via Asset Tags

The challenge

Goettl Home Services runs a 520+ vehicle fleet delivering residential HVAC and plumbing services across six markets in three states. Rising accident rates and a $350,000 auto insurance deductible pushed the company to strengthen its driver-safety program.

The solution

Goettl adopted Samsara safety tools alongside driver recognition and competition programs to reward safe driving, plus Asset Tags to track equipment across its fleet.

Together, Samsara Recognition and Competitions were the catalysts for our drivers to feel valued and heard. By celebrating safe driving and motivating teams with meaningful rewards, we built trust in the product by showing drivers that what they do matters.

SG
Samantha Garcia
Safety Support Specialist, Goettl Home Services

The results, in context

Goettl reports a 73% reduction in its accident rate after rolling out Samsara safety and driver-engagement programs. The company also tracked more than $160,000 worth of equipment using Samsara Asset Tags.

Products used

Samsara AI Dash CamsSamsara Driver SafetySamsara Asset Tags