Case Study: Passport grew its payment client portfolio 70% with Finix
Key results
The challenge
Passport, a mobility-infrastructure company managing parking and transportation systems across the US, routed payments through third-party gateways controlled by its customers. This limited visibility into settlement, and support teams often waited days for answers from external providers when clients flagged discrepancies.
The solution
Passport became a payment facilitator (PayFac) on Finix's platform, using Finix's processor relationships and merchant-onboarding dashboard to consolidate payments without diverting internal engineering resources.
“The user interface was ready to go for us to use.”
KBKate BothePassport
The results, in context
Passport grew its payment client portfolio by 70% and processed over 20 million transactions in under two years, reaching 1.5 million transactions and $12.5 million in payments volume per month across 450 merchants. The company gained automated reconciliation and full payout visibility for its clients.