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Case Study: Duke University triples password manager adoption with 1Password

Duke University Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Duke University
Industry
Education
Challenge
Driving password manager adoption across campus
Headline result
Duke University tripled password manager enrollment during its migration to 1Password.

Key results

3x
Password manager adoption after migration
tripled enrollment
17,000
Students served
just under

The challenge

Duke University and Duke University Health System, serving just under 17,000 students alongside staff, wanted to improve credential security but faced the perennial challenge of low password manager adoption under a previous tool.

The solution

Duke's IT Security Office migrated the organization to 1Password, relying on its user experience to make enrollment and onboarding straightforward for staff and students.

We have more people than ever doing password management – by a lot – which is a win for security overall. We tripled enrollment during the migration from our previous password manager.

NT
Nick Tripp
Senior Manager, IT Security Office, Duke University

The results, in context

Duke tripled password manager enrollment during the migration from its previous tool, putting more people than ever on managed credentials. IT credited the smooth transition to 1Password's user experience.

Products used

1Password 1Password