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Case Study: Devoteam rapidly upskills 70% of its workforce in AI with Udemy Business

Devoteam Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Devoteam
Industry
Technology Consulting
Challenge
Bring consistent, on-demand learning to 11,000 experts across 25 countries
Headline result
Devoteam upskilled 70% of its workforce in AI within months of adopting Udemy Business

Key results

70%
Of workforce upskilled in AI within months
30%
Increase in partner certifications
4%
Lower employee attrition

The challenge

Devoteam, an AI-driven technology consulting firm, delivers services through 11,000 experts spread across 25 countries in Europe, the Middle East, and Africa. Bringing consistency to learning across such a distributed workforce was difficult, with fragmented tools and siloed skills. When generative AI emerged as a major industry disruptor in 2024, the company needed rapid, on-demand upskilling for its entire global workforce.

The solution

Devoteam partnered with Udemy Business to provide on-demand upskilling across many languages, enabling knowledge sharing, traceability, and companywide communication so every employee could learn at the pace of change.

Our people have strongly adopted the platform. We’ve had occasions where we’ve been paying for content from external companies in preparation to take an exam, and halfway through our employees have switched to Udemy courses and started again because they preferred the learning experience.

SR
Simon Ruszala
Group Learning Director, Devoteam

The results, in context

Devoteam reported upskilling 70% of its workforce in AI within months, a 30% increase in partner certifications, and 4% lower employee attrition. The company credited strong platform adoption, with employees preferring Udemy content over externally purchased courses.

Products used

Udemy Business Udemy Business