Case Study: Cogent turns culture into a competitive advantage with Culture Amp
Key results
The challenge
Cogent, a distributed software consultancy with staff frequently working on-site at client locations, had limited visibility into employee sentiment and unclear strategic priorities. Leadership wanted a clearer basis for deciding where to focus improvement efforts.
The solution
Cogent adopted Culture Amp's Engage platform to collect and analyze employee feedback on a regular cadence, using survey results to identify focus areas such as leadership communication.
“The company was in a really good shape when I arrived, but I felt it could be better. I just didn't know what to focus on. Implementing Culture Amp gave me the information to work out how we could improve ourselves, both as an employer brand but also as a customer brand.”
MWMark WellsCEO, Cogent
The results, in context
Agreement with the statement 'Leadership has communicated a vision that motivates me' rose by 41 percentage points since July 2016. Cogent also reported that month-on-month revenues grew ahead of its engagement scores.