Case Study: Konoike Transport cuts email support requests 97% with Cloudflare
Key results
The challenge
Konoike Transport, a Japanese logistics group with tens of thousands of employees across offices in Japan and overseas, found that viruses, socially engineered messages, and malicious code were regularly bypassing its existing email security software. Managing email security across many subsidiaries and domains added operational complexity.
The solution
The group deployed Cloudflare Cloud Email Security to provide centralized threat detection while letting individual subsidiaries retain administrative control, with an implementation Cloudflare describes as straightforward to install and configure.
“After a painless implementation, Cloudflare secured the Konoike Group, blocking over 80,000 malicious emails monthly.”
STSatoshi TomatsuDigital Transformation Promotion Department, ICT Promotion Division, Konoike Transport
The results, in context
Cloudflare blocks over 80,000 malicious emails monthly for the group, and email-related support requests fell by 97%, dropping from more than 30 per month to one or less.