Case Study: CentiMark cuts new-hire ramp to 8 days and scales enablement with Mindtickle

Key results

The challenge

QuestMark, the commercial flooring division of CentiMark Corporation, needed to shorten the time it took new sales hires to become productive and to standardize how a distributed team sold. Onboarding time and sales-cycle length were the primary constraints on growth.

The solution

The team adopted Mindtickle to deliver structured onboarding, certifications, gamification, coaching, and Digital Sales Rooms, organized around an internal "Nine Innings of a Sale" methodology led by VP of Sales and Sales Enablement Jeff Johnson.

The results, in context

According to the published story, new hires now quote within just 8 days. The company reports a 6x faster time-to-close overall, 84% faster sales cycles, and a 100% increase in win rate on Digital Sales Room opportunities.

Products used