Case Study: Bolt cuts payroll operating costs nearly 50% with Papaya Global
Key results
The challenge
Bolt is a mobility super-app founded in 2013, operating across more than 50 countries and 600+ cities with roughly 4,500 employees. Because Bolt requires operating licenses in each market, payroll compliance and accuracy are mission-critical. Its global payroll had become fragmented across an Estonian payroll system, multiple local accounting firms and Workday integrations, with capability gaps that drove tax filing errors, late payments and compliance penalties, and only eight months to consolidate.
The solution
Bolt selected Papaya Global to consolidate and modernize its global payroll on Workforce OS with a single source of truth, Workday Global Payroll Connect integration, managed payroll and localized compliance across 50+ countries, and cross-border wallet payments. The Papaya team stayed engaged through the eight-month migration with senior leadership involvement and country go-live support.
The results, in context
Bolt reduced its payroll operating costs by nearly 50% through lower processing fees, a leaner team and a more efficient operating model. Papaya's wallet solution covered approximately 90% of Bolt's country footprint, and the consolidation was completed over an eight-month migration.