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Case Study: Apartment List builds its notification system three weeks faster with Courier

Apartment List Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Apartment List
Industry
Rental Marketplace
Challenge
Apartment List wanted a full multi-channel notification system without building and maintaining the underlying email and delivery infrastructure itself.
Headline result
Apartment List ramped up a full notification system three weeks faster with Courier than with a homegrown build

Key results

3 weeks
Faster to launch notifications
vs. homegrown build
4M+
Marketplace listings
Apartment List scale

The challenge

Apartment List operates a rental marketplace connecting leasing agents and renters, with communication across both sides of the marketplace central to the experience. The engineering team wanted to deliver a full notification system without taking on the work of designing email templates and maintaining delivery infrastructure themselves.

The solution

Apartment List adopted Courier as its notification layer, offloading template design and multi-channel delivery so engineers could focus on the product rather than the underlying infrastructure.

We wanted to build a house, but we didn't necessarily want to worry about the plumbing.

PM
Peter McInerney
Senior Director of Engineering, Apartment List

The results, in context

With Courier, Apartment List reported that ramping up a full notification system was three weeks faster than building a homegrown solution, and the resulting system was easier to maintain. The company's marketplace spans more than 4 million listings.

Products used

Courier CourierCourier Email templatesCourier Multi-channel notifications